Bent u een zorgverlener? Stel uw vraag hier. Bent u een consument? Ga dan naar hulp voor consumenten.
Demo
Demo request type mapped to 2nd Line
Example service ticket
Required fields are marked with an asterisk*
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Stel uw vraag hier. Bent u een consument? 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Hier vindt u antwoorden op de meest voorkomende vragen en mogelijke oplossingen voor uw probleem. Dit kan u tijd besparen en u direct verder helpen. Als u uw antwoord hier niet kunt vinden, staan wij uiteraard klaar om u verder te helpen.</p>\n<p><b>FAQ</b></p>\n<ul>\n <li><a href=\"https://uwzorgonline.nl/consumenten/faq/medicijnen/medicatie-is-niet-bezorgd-wat-nu/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Medicatie is niet bezorgd. Wat nu?</a></li>\n <li><a href=\"https://uwzorgonline.nl/consumenten/faq/medicijnen/als-medicatie-aanvragen-niet-lukt-kan-ik-dit-dan-via-jullie-doen/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Als medicatie aanvragen niet lukt, kan ik dit dan via jullie doen?</a></li>\n <li><a href=\"https://uwzorgonline.nl/consumenten/faq/medicijnen/waarom-kan-ik-online-geen-medicijnen-aanvragen/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Waarom kan ik online geen medicijnen aanvragen?</a></li>\n <li><a href=\"https://uwzorgonline.nl/consumenten/faq/medicijnen/waarom-is-mijn-medicijnoverzicht-niet-volledig-of-leeg-terwijl-ik-wel-medicijnen-gebruik/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Waarom is mijn medicijnoverzicht niet volledig of leeg, terwijl ik wel medicijnen gebruik?</a></li>\n <li><a href=\"https://uwzorgonline.nl/consumenten/faq/medicijnen/bij-het-bestellen-van-medicijnen-krijg-ik-een-foutmelding-wat-kan-ik-doen/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Bij het bestellen van medicijnen krijg ik een foutmelding. Wat kan ik doen?</a></li>\n <li><a href=\"https://uwzorgonline.nl/consumenten/faq/medicijnen/hoe-verwijder-ik-een-bestelherinnering/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Hoe verwijder ik een bestelherinnering?</a></li>\n <li><a href=\"https://uwzorgonline.nl/consumenten/faq/medicijnen/wanneer-kan-ik-mijn-aangevraagde-medicijnen-ophalen-bij-de-apotheek/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Wanneer kan ik mijn aangevraagde medicijnen ophalen bij de apotheek?</a></li>\n <li><a href=\"https://uwzorgonline.nl/consumenten/faq/medicijnen/hoe-voeg-ik-een-bestelherinnering-aan-mijn-medicijn-toe/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Hoe voeg ik een bestelherinnering aan mijn medicijn toe?</a></li>\n <li><a href=\"https://uwzorgonline.nl/consumenten/faq/medicijnen/hoe-weet-ik-of-mijn-medicijnaanvraag-goed-is-gegaan/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Hoe weet ik of mijn medicijnaanvraag goed is gegaan?</a></li>\n <li><a href=\"https://uwzorgonline.nl/consumenten/faq/medicijnen/hoe-verwijder-ik-medicijnen-uit-mijn-bestellijst/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Hoe verwijder ik medicijnen uit mijn bestellijst?</a></li>\n <li><a href=\"https://uwzorgonline.nl/consumenten/faq/medicijnen/hoe-verwijder-ik-medicijnen-uit-mijn-medicijnoverzicht/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Hoe verwijder ik medicijnen uit mijn medicijnoverzicht?</a></li>\n</ul>","callToAction":"Demo request type with first-aid","introHtml":"<p>This request type includes an example of first-aid</p>","icon":11737,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11737","groups":[1051],"key":""},{"id":"1147","name":"DigiD","descriptionHtml":"","callToAction":"DigiD","introHtml":"<p>Aanvraag in relatie tot koppelen van een DigiD account.</p>","icon":11707,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11707","groups":[1045],"key":""},{"id":"1167","name":"DigiD aanvragen","descriptionHtml":"","callToAction":"DigiD aanvragen","introHtml":"<p>Aanvraag betreffende service DigiD aanvragen</p>","icon":11707,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11707","groups":[1043],"key":""},{"id":"123","name":"DNS wijziging","descriptionHtml":"","callToAction":"DNS wijziging","introHtml":"<p>Aanvraag tot het wijzigen van een DNS record.</p>","icon":11711,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11711","groups":[1050],"key":""},{"id":"1160","name":"Domein registratie/afsluiten","descriptionHtml":"","callToAction":"Domein registratie/afsluiten","introHtml":"<p>Aanvraag tot het registreren/afsluiten van een internet domein.</p>","icon":11712,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11712","groups":[1050],"key":""},{"id":"1161","name":"Domeinovername","descriptionHtml":"","callToAction":"Domeinovername","introHtml":"<p>Aanvraag voor het overnemen van een domeinnaam</p>","icon":11713,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11713","groups":[1050],"key":""},{"id":"1166","name":"Dossier","descriptionHtml":"","callToAction":"Dossier","introHtml":"<p>Aanvraag betreffende service dossier</p>","icon":11718,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11718","groups":[1043],"key":""},{"id":"1177","name":"Dummy for Testing","descriptionHtml":"","callToAction":"Dummy for Testing","introHtml":"","icon":10511,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[1050],"key":""},{"id":"1156","name":"Factuur","descriptionHtml":"","callToAction":"Factuur","introHtml":"<p>Verzoek tot aanvraag fractuur</p>","icon":10536,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[1049],"key":""},{"id":"1168","name":"Formulieren","descriptionHtml":"","callToAction":"Formulieren","introHtml":"<p>Aanvraag voor het doorgeven van het volgende zaken betreffende formulieren:</p>\n<ul class=\"alternate\" type=\"square\">\n <li>Formulier(en) niet up-to date</li>\n <li>Missend(e) formulier(en)</li>\n</ul>","icon":11720,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11720","groups":[20],"key":""},{"id":"1155","name":"Gegevens wijziging","descriptionHtml":"","callToAction":"Gegevens wijziging","introHtml":"<p>Verzoek tot aanvraag wijzigen gegevens.</p>","icon":11705,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11705","groups":[1049],"key":""},{"id":"1184","name":"Ik doe mee met pilot van de Medicijnen Service en heb een vraag","descriptionHtml":"","callToAction":"Ik doe mee met pilot van de Medicijnen Service en heb een vraag","introHtml":"","icon":11737,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11737","groups":[1052],"key":""},{"id":"1185","name":"Ik doe mee met pilot van de Medicijnen Service en wil een probleem melden","descriptionHtml":"","callToAction":"Ik doe mee met pilot van de Medicijnen Service en wil een probleem melden","introHtml":"","icon":11737,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11737","groups":[1052],"key":""},{"id":"1174","name":"Ik heb een andere vraag over domeinnaam en DNS","descriptionHtml":"","callToAction":"Ik heb een andere vraag over domeinnaam en DNS","introHtml":"<p>Overige vragen over domeinnaam en DNS</p>","icon":11726,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11726","groups":[1050],"key":""},{"id":"1173","name":"Ik heb een andere vraag over e-mail","descriptionHtml":"","callToAction":"Ik heb een andere vraag over e-mail","introHtml":"<p>Overige vragen over e-mail</p>","icon":11726,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11726","groups":[1047],"key":""},{"id":"1169","name":"Inloggegevens","descriptionHtml":"","callToAction":"Inloggegevens","introHtml":"<p>Aanvraag voor het op- of aanvragen van inlogggevens.</p>","icon":11689,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11689","groups":[20],"key":""},{"id":"1172","name":"Inloggegevens van e-mailadres","descriptionHtml":"","callToAction":"Inloggegevens van e-mailadres","introHtml":"<p>Vragen over de inloggegevens van een e-mailadres</p>","icon":11721,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11721","groups":[1047],"key":""},{"id":"1170","name":"Instellen van een alias/forward voor een e-mailadres","descriptionHtml":"","callToAction":"Instellen van een alias/forward voor een e-mailadres","introHtml":"<p>Verzoek voor het instellen van een alias of forward</p>","icon":11724,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11724","groups":[1047],"key":""},{"id":"1165","name":"Medicijnen","descriptionHtml":"","callToAction":"Medicijnen","introHtml":"<p>Aanvraag betreffende service medicijnen</p>","icon":11716,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11716","groups":[1043],"key":""},{"id":"102","name":"Module aanvragen","descriptionHtml":"","callToAction":"Module aanvragen","introHtml":"<p>Verzoek tot aanvraag module voor administratie en facturatie.</p>","icon":11703,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11703","groups":[1049],"key":""},{"id":"1171","name":"Ontvangen en verzenden van e-mail","descriptionHtml":"","callToAction":"Ontvangen en verzenden van e-mail","introHtml":"<p>Vragen over het ontvangen en verzenden van e-mail, bijvoorbeeld: bounces, SPF, DKIM, DMARC.</p>","icon":11725,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11725","groups":[1047],"key":""},{"id":"1154","name":"Opzegging","descriptionHtml":"","callToAction":"Opzegging","introHtml":"<p>Verzoek tot opzegging.</p>","icon":11704,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11704","groups":[1049],"key":""},{"id":"104","name":"Overige Service","descriptionHtml":"","callToAction":"Overige Service","introHtml":"<p>Staat de service er niet tussen? 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