{"xsrfToken":"7881630694b8947881ccba94707a8757b9b266c2_lout","branding":{"id":"9","key":"sup","name":"Hulp voor zorgverleners","portalBaseUrl":"/servicedesk/customer/portal/9"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/49534a1a-fecd-4a99-bfcb-49f4079ab89e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZGNhMTU0Ny1mMzcyLTQ3ZWUtODQyMi04MTRjMjMxZWIwZWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQ5NTM0YTFhLWZlY2QtNGE5OS1iZmNiLTQ5ZjQwNzlhYjg5ZSI6WyJyZWFkIl19LCJleHAiOjE3NTI3NzA0MTQsIm5iZiI6MTc1Mjc2OTgxNH0.yPuP7vEZN6GVkjjF0Xxcp89KML1SvVuMwLqk8gsZ0t0&client=1dca1547-f372-47ee-8422-814c231eb0eb&mode=fit","logoId":"49534a1a-fecd-4a99-bfcb-49f4079ab89e","isLogoAvailable":true,"helpCenterTitle":"Uw Zorg Online Helpdesk","sharedPortalName":"Helpdesk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"fi-FI":{"helpCenterTitle":"Tervetuloa Tukikeskus","sharedPortalName":"Tukikeskus","localeDisplayName":"Finnish (Finland)"},"hu-HU":{"helpCenterTitle":"Üdvözöljük a(z) Súgóközpont oldalon","sharedPortalName":"Súgóközpont","localeDisplayName":"Hungarian (Hungary)"},"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Uw Zorg Online Helpdesk","sharedPortalName":"Helpdesk","localeDisplayName":"English (United States)"},"ko-KR":{"helpCenterTitle":"도움말 센터에 오신 것을 환영합니다.","sharedPortalName":"도움말 센터","localeDisplayName":"Korean (South Korea)"},"pt-BR":{"helpCenterTitle":"Bem-vindo ao Central de Ajuda","sharedPortalName":"Central de Ajuda","localeDisplayName":"Portuguese (Brazil)"},"sk-SK":{"helpCenterTitle":"Vitajte v Centrum pomoci","sharedPortalName":"Centrum pomoci","localeDisplayName":"Slovak (Slovakia)"},"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","localeDisplayName":"Spanish (Spain)"},"no-NO":{"helpCenterTitle":"Velkommen til Kundesenter","sharedPortalName":"Kundesenter","localeDisplayName":"Norwegian (Norway)"},"zh-CN":{"helpCenterTitle":"欢迎访问 帮助中心","sharedPortalName":"帮助中心","localeDisplayName":"Chinese (China)"},"it-IT":{"helpCenterTitle":"Benvenuto nel Centro assistenza","sharedPortalName":"Centro assistenza","localeDisplayName":"Italian (Italy)"},"ru-RU":{"helpCenterTitle":"Добро пожаловать на Центр поддержки","sharedPortalName":"Центр поддержки","localeDisplayName":"Russian (Russia)"},"is-IS":{"helpCenterTitle":"Velkomin(n) í Hjálparmiðstöð","sharedPortalName":"Hjálparmiðstöð","localeDisplayName":"Icelandic (Iceland)"},"pl-PL":{"helpCenterTitle":"Witamy w Centrum pomocy","sharedPortalName":"Centrum pomocy","localeDisplayName":"Polish (Poland)"},"nl-NL":{"helpCenterTitle":"Welkom bij het Helpcentrum","sharedPortalName":"Helpcentrum","localeDisplayName":"Dutch (Netherlands)"},"ro-RO":{"helpCenterTitle":"Bine ați venit în Centru Asistență","sharedPortalName":"Centru Asistență","localeDisplayName":"Romanian (Romania)"},"sv-SE":{"helpCenterTitle":"Välkommen till Hjälpcentral","sharedPortalName":"Hjälpcentral","localeDisplayName":"Swedish (Sweden)"},"da-DK":{"helpCenterTitle":"Velkommen til Hjælp","sharedPortalName":"Hjælp","localeDisplayName":"Danish (Denmark)"},"et-EE":{"helpCenterTitle":"Abikeskkond","sharedPortalName":"Abikeskkond","localeDisplayName":"Estonian (Estonia)"},"cs-CZ":{"helpCenterTitle":"Vítejte v Centrum nápovědy","sharedPortalName":"Centrum nápovědy","localeDisplayName":"Czech (Czechia)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans Centre de support","sharedPortalName":"Centre de support","localeDisplayName":"French (France)"},"ja-JP":{"helpCenterTitle":"ヘルプセンター へようこそ","sharedPortalName":"ヘルプセンター","localeDisplayName":"Japanese (Japan)"},"en-GB":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0e3ed9","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/2e5a5e0c-1402-4b76-8066-33787606d194/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZGNhMTU0Ny1mMzcyLTQ3ZWUtODQyMi04MTRjMjMxZWIwZWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjJlNWE1ZTBjLTE0MDItNGI3Ni04MDY2LTMzNzg3NjA2ZDE5NCI6WyJyZWFkIl19LCJleHAiOjE3NTI3NzA0MTQsIm5iZiI6MTc1Mjc2OTgxNH0.KS1N-Zg9rEE79cKLYvh3qFXOAEG4z6fWHDcCSFILAXk&client=1dca1547-f372-47ee-8422-814c231eb0eb&height=300&mode=fit","bannerMediaApiFileId":"2e5a5e0c-1402-4b76-8066-33787606d194","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"9","key":"sup","projectId":10075,"serviceDeskId":9,"name":"Hulp voor zorgverleners","description":"<p>Bent u een zorgverlener? Stel uw vraag hier. Bent u een consument? Ga dan naar <a href=\"https://www.uwzorgonline.nl/vraag\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">hulp voor consumenten</a>.</p>","portalBaseUrl":"/servicedesk/customer/portal/9","reqTypes":[{"id":"1138","name":"Aanmaken/verwijderen e-mailadres","descriptionHtml":"","callToAction":"Aanmaken/verwijderen e-mailadres","introHtml":"<p>Verzoek voor het aanmaken of verwijderen van een e-mailadres</p>","icon":11723,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11723","groups":[1047],"key":""},{"id":"1158","name":"Account verwijderen","descriptionHtml":"","callToAction":"Account verwijderen","introHtml":"<p>Aanvraag in relatie tot het verwijderen van een gekoppeld account of het geheel verwijderen van een account.</p>","icon":11708,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11708","groups":[1045],"key":""},{"id":"1151","name":"Algemeen koppelen","descriptionHtml":"","callToAction":"Algemeen koppelen","introHtml":"<p>Aanvraag in relatie to problemen inzake het koppelen van patiënten.</p>","icon":11706,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11706","groups":[1045],"key":""},{"id":"1157","name":"APR/uitnodiging","descriptionHtml":"","callToAction":"APR/uitnodiging","introHtml":"<p>Aanvraag in relatie tot het koppelen van een APR/uitnodiging.</p>","icon":11710,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11710","groups":[1045],"key":""},{"id":"1164","name":"Berichten","descriptionHtml":"","callToAction":"Berichten","introHtml":"<p>Aanvraag betreffende service berichten</p>","icon":10523,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","groups":[1043],"key":""},{"id":"109","name":"Content","descriptionHtml":"","callToAction":"Content","introHtml":"<p>Aanvraag voor het doorgeven van het volgende zaken betreffende content:</p>\n<ul class=\"alternate\" type=\"square\">\n <li>Content niet up-to date</li>\n <li>Missende content</li>\n</ul>","icon":11719,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11719","groups":[20],"key":""},{"id":"1152","name":"Conversie","descriptionHtml":"","callToAction":"Conversie","introHtml":"<p>Verzoek tot aanvraag conversie</p>","icon":10507,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10507","groups":[1049],"key":""},{"id":"1181","name":"Demo request type mapped to 1st Line","descriptionHtml":"","callToAction":"Demo request type mapped to 1st Line","introHtml":"<p>Example service ticket</p>","icon":11737,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11737","groups":[1051],"key":""},{"id":"1179","name":"Demo request type mapped to 2nd Line","descriptionHtml":"","callToAction":"Demo request type mapped to 2nd Line","introHtml":"<p>Example service ticket</p>","icon":11737,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11737","groups":[1051],"key":""},{"id":"1178","name":"Demo request type with approval","descriptionHtml":"","callToAction":"Demo request type with approval","introHtml":"<p>This request type is to demostrate approvals in the workflow</p>","icon":11737,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11737","groups":[1051],"key":""},{"id":"1180","name":"Demo request type with first-aid","descriptionHtml":"<p>Wij raden u aan om eerst de veelgestelde vragen (FAQ) te bekijken. Hier vindt u antwoorden op de meest voorkomende vragen en mogelijke oplossingen voor uw probleem. Dit kan u tijd besparen en u direct verder helpen. Als u uw antwoord hier niet kunt vinden, staan wij uiteraard klaar om u verder te helpen.</p>\n<p><b>FAQ</b></p>\n<ul>\n <li><a href=\"https://uwzorgonline.nl/consumenten/faq/medicijnen/medicatie-is-niet-bezorgd-wat-nu/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Medicatie is niet bezorgd. Wat nu?</a></li>\n <li><a href=\"https://uwzorgonline.nl/consumenten/faq/medicijnen/als-medicatie-aanvragen-niet-lukt-kan-ik-dit-dan-via-jullie-doen/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Als medicatie aanvragen niet lukt, kan ik dit dan via jullie doen?</a></li>\n <li><a href=\"https://uwzorgonline.nl/consumenten/faq/medicijnen/waarom-kan-ik-online-geen-medicijnen-aanvragen/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Waarom kan ik online geen medicijnen aanvragen?</a></li>\n <li><a href=\"https://uwzorgonline.nl/consumenten/faq/medicijnen/waarom-is-mijn-medicijnoverzicht-niet-volledig-of-leeg-terwijl-ik-wel-medicijnen-gebruik/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Waarom is mijn medicijnoverzicht niet volledig of leeg, terwijl ik wel medicijnen gebruik?</a></li>\n <li><a href=\"https://uwzorgonline.nl/consumenten/faq/medicijnen/bij-het-bestellen-van-medicijnen-krijg-ik-een-foutmelding-wat-kan-ik-doen/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Bij het bestellen van medicijnen krijg ik een foutmelding. Wat kan ik doen?</a></li>\n <li><a href=\"https://uwzorgonline.nl/consumenten/faq/medicijnen/hoe-verwijder-ik-een-bestelherinnering/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Hoe verwijder ik een bestelherinnering?</a></li>\n <li><a href=\"https://uwzorgonline.nl/consumenten/faq/medicijnen/wanneer-kan-ik-mijn-aangevraagde-medicijnen-ophalen-bij-de-apotheek/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Wanneer kan ik mijn aangevraagde medicijnen ophalen bij de apotheek?</a></li>\n <li><a href=\"https://uwzorgonline.nl/consumenten/faq/medicijnen/hoe-voeg-ik-een-bestelherinnering-aan-mijn-medicijn-toe/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Hoe voeg ik een bestelherinnering aan mijn medicijn toe?</a></li>\n <li><a href=\"https://uwzorgonline.nl/consumenten/faq/medicijnen/hoe-weet-ik-of-mijn-medicijnaanvraag-goed-is-gegaan/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Hoe weet ik of mijn medicijnaanvraag goed is gegaan?</a></li>\n <li><a href=\"https://uwzorgonline.nl/consumenten/faq/medicijnen/hoe-verwijder-ik-medicijnen-uit-mijn-bestellijst/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Hoe verwijder ik medicijnen uit mijn bestellijst?</a></li>\n <li><a href=\"https://uwzorgonline.nl/consumenten/faq/medicijnen/hoe-verwijder-ik-medicijnen-uit-mijn-medicijnoverzicht/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Hoe verwijder ik medicijnen uit mijn medicijnoverzicht?</a></li>\n</ul>","callToAction":"Demo request type with first-aid","introHtml":"<p>This request type includes an example of first-aid</p>","icon":11737,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11737","groups":[1051],"key":""},{"id":"1147","name":"DigiD","descriptionHtml":"","callToAction":"DigiD","introHtml":"<p>Aanvraag in relatie tot koppelen van een DigiD account.</p>","icon":11707,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11707","groups":[1045],"key":""},{"id":"1167","name":"DigiD aanvragen","descriptionHtml":"","callToAction":"DigiD aanvragen","introHtml":"<p>Aanvraag betreffende service DigiD aanvragen</p>","icon":11707,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11707","groups":[1043],"key":""},{"id":"123","name":"DNS wijziging","descriptionHtml":"","callToAction":"DNS wijziging","introHtml":"<p>Aanvraag tot het wijzigen van een DNS record.</p>","icon":11711,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11711","groups":[1050],"key":""},{"id":"1160","name":"Domein registratie/afsluiten","descriptionHtml":"","callToAction":"Domein registratie/afsluiten","introHtml":"<p>Aanvraag tot het registreren/afsluiten van een internet domein.</p>","icon":11712,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11712","groups":[1050],"key":""},{"id":"1161","name":"Domeinovername","descriptionHtml":"","callToAction":"Domeinovername","introHtml":"<p>Aanvraag voor het overnemen van een domeinnaam</p>","icon":11713,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11713","groups":[1050],"key":""},{"id":"1166","name":"Dossier","descriptionHtml":"","callToAction":"Dossier","introHtml":"<p>Aanvraag betreffende service dossier</p>","icon":11718,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11718","groups":[1043],"key":""},{"id":"1177","name":"Dummy for Testing","descriptionHtml":"","callToAction":"Dummy for Testing","introHtml":"","icon":10511,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[1050],"key":""},{"id":"1156","name":"Factuur","descriptionHtml":"","callToAction":"Factuur","introHtml":"<p>Verzoek tot aanvraag fractuur</p>","icon":10536,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[1049],"key":""},{"id":"1168","name":"Formulieren","descriptionHtml":"","callToAction":"Formulieren","introHtml":"<p>Aanvraag voor het doorgeven van het volgende zaken betreffende formulieren:</p>\n<ul class=\"alternate\" type=\"square\">\n <li>Formulier(en) niet up-to date</li>\n <li>Missend(e) formulier(en)</li>\n</ul>","icon":11720,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11720","groups":[20],"key":""},{"id":"1155","name":"Gegevens wijziging","descriptionHtml":"","callToAction":"Gegevens wijziging","introHtml":"<p>Verzoek tot aanvraag wijzigen gegevens.</p>","icon":11705,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11705","groups":[1049],"key":""},{"id":"1184","name":"Ik doe mee met pilot van de Medicijnen Service en heb een vraag","descriptionHtml":"","callToAction":"Ik doe mee met pilot van de Medicijnen Service en heb een vraag","introHtml":"","icon":11737,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11737","groups":[1052],"key":""},{"id":"1185","name":"Ik doe mee met pilot van de Medicijnen Service en wil een probleem melden","descriptionHtml":"","callToAction":"Ik doe mee met pilot van de Medicijnen Service en wil een probleem melden","introHtml":"","icon":11737,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11737","groups":[1052],"key":""},{"id":"1174","name":"Ik heb een andere vraag over domeinnaam en DNS","descriptionHtml":"","callToAction":"Ik heb een andere vraag over domeinnaam en DNS","introHtml":"<p>Overige vragen over domeinnaam en DNS</p>","icon":11726,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11726","groups":[1050],"key":""},{"id":"1173","name":"Ik heb een andere vraag over e-mail","descriptionHtml":"","callToAction":"Ik heb een andere vraag over e-mail","introHtml":"<p>Overige vragen over e-mail</p>","icon":11726,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11726","groups":[1047],"key":""},{"id":"1169","name":"Inloggegevens","descriptionHtml":"","callToAction":"Inloggegevens","introHtml":"<p>Aanvraag voor het op- of aanvragen van inlogggevens.</p>","icon":11689,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11689","groups":[20],"key":""},{"id":"1172","name":"Inloggegevens van e-mailadres","descriptionHtml":"","callToAction":"Inloggegevens van e-mailadres","introHtml":"<p>Vragen over de inloggegevens van een e-mailadres</p>","icon":11721,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11721","groups":[1047],"key":""},{"id":"1170","name":"Instellen van een alias/forward voor een e-mailadres","descriptionHtml":"","callToAction":"Instellen van een alias/forward voor een e-mailadres","introHtml":"<p>Verzoek voor het instellen van een alias of forward</p>","icon":11724,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11724","groups":[1047],"key":""},{"id":"1165","name":"Medicijnen","descriptionHtml":"","callToAction":"Medicijnen","introHtml":"<p>Aanvraag betreffende service medicijnen</p>","icon":11716,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11716","groups":[1043],"key":""},{"id":"102","name":"Module aanvragen","descriptionHtml":"","callToAction":"Module aanvragen","introHtml":"<p>Verzoek tot aanvraag module voor administratie en facturatie.</p>","icon":11703,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11703","groups":[1049],"key":""},{"id":"1171","name":"Ontvangen en verzenden van e-mail","descriptionHtml":"","callToAction":"Ontvangen en verzenden van e-mail","introHtml":"<p>Vragen over het ontvangen en verzenden van e-mail, bijvoorbeeld: bounces, SPF, DKIM, DMARC.</p>","icon":11725,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11725","groups":[1047],"key":""},{"id":"1154","name":"Opzegging","descriptionHtml":"","callToAction":"Opzegging","introHtml":"<p>Verzoek tot opzegging.</p>","icon":11704,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11704","groups":[1049],"key":""},{"id":"104","name":"Overige Service","descriptionHtml":"","callToAction":"Overige Service","introHtml":"<p>Staat de service er niet tussen? Stel uw vraag hier.</p>","icon":11714,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11714","groups":[1043],"key":""},{"id":"1162","name":"PGO/MedMij","descriptionHtml":"","callToAction":"PGO/MedMij","introHtml":"<p>Aanvraag betreffende service PGO/MedMij</p>","icon":11717,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11717","groups":[1043],"key":""},{"id":"1150","name":"Praktijkovername","descriptionHtml":"","callToAction":"Praktijkovername","introHtml":"<p>Verzoek tot aanvraag voor een praktijkovername.</p>","icon":10532,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10532","groups":[1049],"key":""},{"id":"1159","name":"Sessiecodes","descriptionHtml":"","callToAction":"Sessiecodes","introHtml":"<p>Aanvraag tot het verkrijgen van sessiecode(s).</p>","icon":11709,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11709","groups":[1045],"key":""},{"id":"1153","name":"Splitsing/samenvoeging","descriptionHtml":"","callToAction":"Splitsing/samenvoeging","introHtml":"<p>Verzoek tot aanvraag van een splitsing/samenvoeging t.b.v. administratie en facturatie.</p>","icon":11691,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11691","groups":[1049],"key":""},{"id":"1163","name":"Webagenda","descriptionHtml":"","callToAction":"Webagenda","introHtml":"<p>Aanvraag betreffende service webagenda</p>","icon":11691,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11691","groups":[1043],"key":""},{"id":"1175","name":"DNS wijziging 2.0","descriptionHtml":"","callToAction":"DNS wijziging 2.0","introHtml":"<p>Aanvraag tot het wijzigen van een DNS record.</p>","icon":11737,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11737","groups":[],"key":""},{"id":"103","name":"Instellingen en wijzigingen voor e-mail en domeinnamen","descriptionHtml":"","callToAction":"Instellingen en wijzigingen voor e-mail en domeinnamen","introHtml":"<p>Heeft u vragen over uw website domeinnaam of e-mail instellingen? Stel deze hier.</p>","icon":10603,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10603","groups":[],"key":""},{"id":"107","name":"Mailverzoeken","descriptionHtml":"","callToAction":"Mailverzoeken","introHtml":"<p>vrzoeken verkregen per mail.</p>","icon":10610,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10610","groups":[],"key":""},{"id":"105","name":"Patiëntomgeving","descriptionHtml":"","callToAction":"Patiëntomgeving","introHtml":"<p>Heeft u vragen over uw patiëntomgeving of over services die u afneemt? Stel ze hier.</p>","icon":10605,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10605","groups":[],"key":""},{"id":"1182","name":"Phone Call","descriptionHtml":"","callToAction":"Phone Call","introHtml":"","icon":10466,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[],"key":""},{"id":"106","name":"Promotiemateriaal","descriptionHtml":"","callToAction":"Promotiemateriaal","introHtml":"<p>Vraag promotiemateriaal aan of stel een vraag over de promotievan uw portaal en services.</p>","icon":10606,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10606","groups":[],"key":""},{"id":"111","name":"Storing melden","descriptionHtml":"","callToAction":"Storing melden","introHtml":"<p>Ervaart u een storing? Laat het ons weten.</p>","icon":10609,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10609","groups":[],"key":""},{"id":"1148","name":"Ticket vanuit ander team","descriptionHtml":"","callToAction":"Ticket vanuit ander team","introHtml":"<p>Ticket ontvangen vanuit een ander team</p>","icon":10610,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10610","groups":[],"key":""},{"id":"108","name":"Uw Zorg online Beheer","descriptionHtml":"","callToAction":"Uw Zorg online Beheer","introHtml":"<p>Vragen over instellingen in uw beheeromgeving zoals het koppelen met patiënten, statistieken en teksten.</p>","icon":10607,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10607","groups":[],"key":""},{"id":"1140","name":"Vragen over de migratie van Praktijkinfo website naar Uw Zorg Online website","descriptionHtml":"","callToAction":"Vragen over de migratie van Praktijkinfo website naar Uw Zorg Online website","introHtml":"<p>Heeft u vragen over de migratie van uw Praktijkinfo website naar de Uw Zorg Online website omgeving? Stel ze hier.</p>","icon":10604,"iconUrl":"https://customer.serviceportal.uwzorgonline.nl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10604","groups":[],"key":""}],"reqGroups":[{"id":1051,"name":"Demo"},{"id":1049,"name":"Administratie en facturatie"},{"id":1045,"name":"Patiënt koppelen en accounts"},{"id":1043,"name":"Services"},{"id":20,"name":"Website"},{"id":1050,"name":"Domeinnaam en DNS"},{"id":1047,"name":"E-mail"},{"id":1052,"name":"Pilot Medicijnen Service"}],"orderMapping":{"1047":[1138,1170,1172,1171,1173],"1045":[1151,1147,1157,1158,1159],"20":[109,1168,1169],"1051":[1181,1180,1178,1179],"28":[123],"1050":[1177,123,1161,1160,1174],"1052":[1184,1185],"1034":[103],"1049":[102,1150,1152,1153,1154,1155,1156],"1043":[1162,1163,1164,1165,1166,1167,104]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":9,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SERVICE","userLanguageHeader":"Meldingen","userLanguageMessageWiki":"<p>> Bekijk actuele storingen op de <a href=\"https://uwzorgonlineklanten.statuspage.io/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">storingspagina</a>.</p>","defaultLanguageHeader":"Meldingen","defaultLanguageMessage":"> Bekijk actuele storingen op de [storingspagina|https://uwzorgonlineklanten.statuspage.io/].","defaultLanguageDisplayName":"Dutch (Netherlands)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZGNhMTU0Ny1mMzcyLTQ3ZWUtODQyMi04MTRjMjMxZWIwZWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA3NSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTI3NzEwMTQsIm5iZiI6MTc1Mjc2OTgxNH0._p8XSsaT7Qk9m0Any-yWntUjzVtla92TAiGUlf1LlyA","targetCollection":"upload-project-10075","endpointUrl":"https://api.media.atlassian.com","clientId":"1dca1547-f372-47ee-8422-814c231eb0eb","tokenDurationInMins":20}},"sharedPortal":{"name":"Helpdesk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}